Common queries about working with Confido and how our financial consulting approach benefits your business.
FAQ
FAQ
General Question
What type of businesses does Confido work with?
We work with startups, SaaS founders, consultants, creators, and SMEs expanding globally — especially across India, UAE, USA, UK, Canada, and Australia. Whether you’re bootstrapping or preparing for funding, we adapt to your stage.
Are your services available to international clients?
Yes. We serve clients worldwide. Our team handles cross-border compliance, tax filings, and multi-currency bookkeeping for international operations.
How does your team communicate and deliver work?
We assign you a dedicated account manager and use a client portal for document sharing, monthly reviews, and messaging. You’ll get email updates, Slack/WhatsApp access, and video review calls when needed.
Do I need to install special software to work with you?
No. We work with whatever tools you already use — like QuickBooks, Zoho, Google Sheets, Stripe, Razorpay, and more. We also offer dashboard integration if needed.
What is Finance-as-a-Service (FaaS)
FaaS means you get end-to-end finance management — from bookkeeping to CFO-level strategy — without hiring an internal team. It’s flexible, cost-effective, and designed to grow with your business.
Service-Specific Questions
Answers related to our core services including bookkeeping, CFO support, taxation, and business setup.
What does your Virtual CFO service include?
It includes financial forecasting, budget planning, burn rate tracking, investor reporting, monthly performance reviews, and custom financial dashboards — all guided by a senior CA.
What’s included in your bookkeeping package?
Our AI-powered bookkeeping covers monthly reconciliations, GST/VAT tagging, income/expense categorization, and audit-ready reports — all reviewed by human experts.
Do you handle VAT, GST, and CT filings?
Yes. We manage VAT and Corporate Tax (CT) in the UAE, GST and Income Tax in India, and IRS filings in the US. You’ll never miss a deadline.
Can you help me register a company in the UAE or India?
Absolutely. We assist with legal setup, documentation, bank account opening, VAT registration, and ongoing compliance in both India and UAE.
What is the VA + Bookkeeper Bundle?
It’s a hybrid package for solopreneurs — giving you one trained virtual assistant for admin tasks + one bookkeeper to manage finances. Ideal for creators and consultants juggling multiple roles.
Payment & Billing Questions
Common questions regarding pricing, invoicing, and service packages.
How are your services priced?
Most of our services are monthly subscription-based, starting from ₹9,999 or $149. Prices vary depending on complexity, size, and number of entities. Custom quotes are provided after consultation.
What payment methods do you accept?
We accept bank transfers, UPI (India), Razorpay, Stripe (international cards), and PayPal. Recurring billing is available for subscription clients.
Can I cancel or pause my service anytime?
Yes. All services can be canceled or paused with a 15-day notice. We offer a 30-day money-back guarantee if you’re not satisfied in the first month.
Are there any hidden fees or setup charges?
No hidden fees. We clearly outline all charges upfront. Some services (like company registration or one-time audits) may require a setup fee — which will be quoted transparently.
Do you offer discounts or bundled packages?
Yes. We offer bundled pricing for clients using 3 or more services (e.g., bookkeeping + tax + payroll). First-time clients also get one month free for select packages.
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